My work at Cisco
Cisco - Role - UX Designer
About Cisco
Cisco Systems, Inc. is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products. Cisco offers an industry-leading portfolio of technology innovations.
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Please note: Due to company confidentiality, I’m unable to share design files or internal documentation for these projects. Everything you see here—images, GIFs, and videos—is publicly available.
My Role
My role within Cisco is a Lead UX Designer for Cisco Collaboration Devices focusing on the In-Meeting experience. I am responsible for the experience that all users have within a meeting on these devices. These areas include; participant lists, chat features, AI assistant, recording, muting video and audio, digital whiteboarding, content sharing, call controls, reactions and more. I have been in this role since 2022.
I work in 2 week sprints for a number of different teams who work on different areas of the experience. My duties as a UX lead for these areas include the design and maintenance of the areas I own from conception to public release as well as user testing and validation. I work closely with the other UX designers based in Norway as well as the Visual Designers and Researcher.
In my role we use Jira to track the tasks assigned to us to keep track of what is needed from each team. I mainly use Figma for prototyping as well as Miro for collaboration. Cisco as a whole uses Webex for communication within the organisation.
Projects
Below are a selection of the projects I have worked on during my time at Cisco.
🧠 AI Assistant for Cisco Devices
Designed and implemented a context-aware AI assistant to help users streamline tasks during meetings.
📞 Call Controls Redesign
Led the UX overhaul of the in-call control experience—boosting usability and modernizing the interface across devices.
💬 In-Meeting Chat on Devices
Introduced real-time chat and notifications on shared meeting devices, balancing visibility with minimal disruption.