My Work at LiveTiles

LiveTiles is a global SaaS company that specializes in creating digital employee experience (EX) platforms used by organizations around the world. During my time at LiveTiles, I worked as a UX/UI Designer, contributing to a wide range of projects across their product suite.

While the specifics of my work are protected under a non-disclosure agreement (NDA), I can share that my responsibilities spanned the full design process—from wireframing and prototyping to user testing and collaborating closely with product and engineering teams. I had the opportunity to contribute to feature enhancements, interface design, and user experience improvements across multiple products.

To learn more about LiveTiles and the solutions they offer, I invite you to explore their official website.

My Role

🔍 1. Research & Discovery

For each new task or feature request, I began with thorough research:

• Conducted competitive analysis, peer product reviews, and user feedback analysis.

• Gathered insights through stakeholder interviews, surveys, and direct user input.

• Assessed existing design libraries or, in cases where libraries were incomplete (as with a new product I worked on), defined new components as needed.

🧩 2. Design System & Information Architecture

• Reviewed existing product design systems to maintain consistency and reusability.

• Identified appropriate UI components, iconography, and language.

• Used Miro for mapping out user journeys and collaborating with the wider team on larger features—enabling asynchronous input and discussion.

✏️ 3. Wireframes & User Flows

• Created initial user flows and wireframes through sketches to visualize the full journey, including dialogs, pop-ups, and edge cases.

• Defined user needs, entry points, and outcomes for each task.

🎨 4. Prototyping & Stakeholder Reviews

• Developed low- to mid-fidelity prototypes using Adobe XD and Figma.

• Presented early concepts to stakeholders for feedback and iterated as needed based on technical or UX concerns.

• Conducted multiple feedback loops before finalizing designs.

✅ 5. Final UI & Handoff

• Refined visual designs to high fidelity—ensuring accessibility, visual clarity, and functional usability.

• Delivered production-ready UI and specs to development teams and provided ongoing design support during implementation.

• Participated in sprint reviews and regularly presented new designs company-wide to share progress and collect feedback.

Tools & Software I Used

Throughout my role at LiveTiles, I used a range of industry-standard tools to support the entire UX process—from research and design to collaboration and delivery.

🛠 Design & Prototyping

• Figma – Primary tool for UI design, prototyping, and component library management.

• Adobe XD – Used for high-fidelity prototyping and interactive mockups.

• Miro – Ideal for mapping user journeys, conducting remote workshops, and capturing cross-team input.

• Pen & Paper – Often used for quick ideation, sketching flows, and early-stage concept development.

📈 Project & Sprint Management

• Azure DevOps (via SharePoint) – Used to manage:

  • Sprints and task tracking

  • User stories and personas

  • Sprint planning and retrospectives

💬 Communication & Collaboration

• Microsoft Teams and Slack – Daily communication with distributed teams across multiple time zones.

• Outlook & Office 365 – For email, documentation, and file sharing.

🌐 Internal Testing & Validation

• LiveTiles Reach – Our own digital workplace platform, used internally as a testbed for new features. This gave us the opportunity to experience, evaluate, and refine our designs in a live, real-world environment before public release.

Product 1: Internal Communication Platform

The first product I contributed to is a SaaS internal communication platform designed to foster corporate and social interactions within organizations. Available on both mobile and web, it also integrates seamlessly as a sidebar component within Microsoft Teams.

This platform enables employees to chat, share news articles and posts, create and manage events, store documents and pages, and explore organizational directories—essentially functioning as a private, company-exclusive social network, akin to a corporate-focused Facebook.

Product 2: New Product Development

The second product was a brand-new platform in development, offering me significant creative autonomy as the sole UX designer on the project. Working closely with the development team, I was responsible for designing all user flows, UI elements, and interactions from the ground up.

With limited initial user stories, I had the exciting challenge of crafting the entire design system, including components, cards, buttons, and dialog windows—shaping the product’s core user experience from concept to implementation.

Product 3: Microsoft SharePoint Custom Solutions

The third product involved designing custom plugin applications and tailored sites within Microsoft SharePoint. My role focused on creating seamless and user-friendly extensions that enhance the SharePoint environment to meet specific organizational needs.